Accessibility Statement

HousePeek is committed to providing a platform that is accessible to all users (agents, buyers, and the general public) regardless of ability or technology.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

Accessibility is an ongoing effort. We continually review and improve our platform to remove barriers and increase usability for all visitors.

Working toward WCAG 2.1 Level AA on public pages, including listing pages, agent pages and inquiry forms. Every listing page is checked for colour contrast and photo alt text before it can be published.

Semantic HTML structure with proper heading hierarchy, landmark regions, and ARIA attributes where needed.

Keyboard-navigable interface. All interactive elements (links, buttons, forms, modals, the Studio chat) can be reached and operated without a mouse.

Sufficient colour contrast ratios for text and interactive elements as defined by WCAG 2.1 Success Criterion 1.4.3.

Alternative text for all meaningful images, including property photos and agent headshots.

Responsive design that adapts to different screen sizes, zoom levels, and text scaling preferences.

Form labels, error messages, and input instructions that are programmatically associated with their controls.

Skip-to-content links and consistent navigation patterns across the platform.

No content that flashes more than three times per second.

Studio-designed listing pages are built using the same accessible component library as all other pages on the platform.

All Studio-designed pages maintain required colour contrast ratios, semantic heading structure, and keyboard navigability.

Core compliance elements (agent name, brokerage information, contact details, and navigation) remain accessible regardless of the selected design theme.

Studio-designed property descriptions aim for clear, plain language. Agents can edit any Studio-designed text to improve readability.

Some third-party embedded content (virtual tours, map widgets, video players) may not fully meet WCAG 2.1 Level AA. We work with vendors to improve accessibility where possible.

Studio-designed listing descriptions may occasionally use complex language. We review flagged content on an ongoing basis and encourage agents to edit for clarity.

Custom design elements in Studio-designed listing pages are validated for accessibility before deployment, but edge cases may arise. Report any issues to js@housepeek.ca.

If you encounter an accessibility barrier on housepeek.ca, or need information in an alternative format, please contact us and we will make reasonable efforts to accommodate your request.

Email: js@housepeek.ca

We aim to respond to accessibility feedback within five (5) business days.

If you are not satisfied with our response, you may file a complaint with the Ontario Human Rights Commission or contact the Accessibility Directorate of Ontario.